IMG_20200419_102822.jpg

FAQ

WHAT CONDITION ARE THE BOOKS IN?

The preloved books at Bin Chicken Books range from good, great or excellent as new condition. Some you might not even know had already been loved, unless you're lucky enough to get one with a handwritten inscription to add to the preloved love!

The brand new books (which you can only currently buy in store)... are brand new! Direct from the publishers to our shelves, to yours!

CAN I BUY BCB GIFT CARDS?

Yes of course! Please do! Sustainable, small business and an Aussie local - we were meant to be together! You can purchase gift cards with personalised messages in a range of $values - get started here!

Hosting an Instagram giveaway? Why not go with Bin Chicken Books for your prize of choice! Follow the link above to see your options or send me DM on Insta @binchickenbooks

DO YOU ACCEPT RETURNS?

Bin Chicken Books Brisbane complies with refunds and returns in accordance with the Australian Consumer Law and on the terms set out in our refund Policy. We do not offer any refund if you change your mind, or find the same product or service cheaper elsewhere.

CAN YOU SOURCE SPECIFIC BOOKS?

Unfortunately I cannot commit to sourcing specific preloved books (it's the beauty of it friends!) but I am able to order in selected new books directly from publishers. 

DO YOU ACCEPT DONATIONS?

YES! If you have books you're looking to donate, or exchange for store credit or sell, please get in touch with me by emailing sophia@binchickenbooksbrisbane.com , sending me a DM on IG @binchickenbooks or popping into the store and we can have a chat about your books! I offer between 30-50% of the resale price depending on the book and it's condition.

 

Please note that as a small curated store I am selective about what I accept - have a browse of the current collection to see the sort of things for sale at BCB. I do not generally accept adult non-fiction with the exception of some contemporary memoir. 

HOW DO YOU MAINTAIN A COMMITMENT TO BEING SUSTAINABLE?

Well firstly - preloved books! Every time you buy second-hand, you could be saving a book from landfill. If you're ordering online, Bin Chicken Books uses as little packaging as possible to mail out your books. We use Heropacks which are 100% compostable in a home compost and wrap your books in brown craft paper (that we hope you'll use again!) If you order a larger number of books you will receive them in an AusPost mailer box - you can reuse that again too!

Our bookmarks and notepaper are both post-consumer recycled kraft paper so they can also be chucked in the compost when they start to feel a bit tired! 

WHAT'S THE DEAL WITH SHIPPING?

Bin Chicken Books uses Australia Post to ship all your orders and offers a $10 flat shipping rate on all orders. You will receive a shipping confirmation once they're on their way to you! 

I'M LOCAL, CAN I SHOP IN STORE?

Absolutely! The whole collection is available both online and in store at our New Farm shop. If you're in a rush, you can even shop online and select to pick up in person!

IMG_20200419_102822.jpg

STILL DON'T HAVE ALL THE ANSWERS?

send us a message, let's see if we can figure it out!

Chat soon!